FAQs

Frequently Asked Questions… Answered!

What time is check in time?
What time is check out time?
Do you accept group bookings?
Are pets allowed in the hotel?
What is the cancellation policy?
Is ID required during check-in?
Do you have family rooms or upgraded rooms?
Does the hotel accommodate people with disabilities/mobility problems?
Does the hotel have smoking rooms?
Does the hotel have car parking?
Does the hotel have an electric car charging point?

Services

Does the hotel have wifi?
Is there a laundry service in the hotel?
Does the hotel provide newspapers?
Does the hotel provide storage?
Is porterage available at the hotel?
Is there a postage service at the hotel?
Is there a printing/ photocopying service available?
Does the hotel provide a babysitting service?
How far is the hotel from Galway, the nearest city?

Dining

What time is Breakfast served?
What time is lunch served?
What time is dinner served?
Does the hotel provide room service?

Spa & Leisure Facilities

Can I use the Leisure Centre and Beauty Salon?
What are the opening hours for the beauty salon?
What are the opening hours for the leisure centre?

Activities & Things to do

What activities are their available in-house?
What outdoor activities are available on our doorstep?
What activities are available for kids?